Warranty

Nano Frameless warrants its Clients that the frameless and shutter systems to be installed hall be free from defects and subject to the following:

  • The warranty is effective for a period of six months. The date is determined from date of delivery and will the Client be entitled to either request a refund; replacement or repair of the frameless and  shutters systems installed  if it is deemed to be defective within such period;
  • Nano Frameless shall not be liable or responsible in any way for any damages of whatsoever nature, including consequential and penal damages, caused by or due to any failure of operation or malfunction of the frameless and shutter systems installed, unless such damages can be attributed to any circumstances reasonably within the control of Nano Frameless.
  • The warranty shall immediately be rendered null and void in the event of any of the following:
  • Any alterations or modifications or addition made to the frameless and shutter systems, without the prior consent of Nano Frameless;
  • Failure to use the frameless and shutter systems installed in accordance with the instructions and specifications of Nano Frameless;
  • General misuse and abuse of the frameless and shutter systems installed ;
  • Any damage caused by fire, flood, civil disturbance or act of God;
  • The client not having its original Tax Invoice available to be supplied to Nano Frameless;
  • The merchandise installed has not been inspected by Nano Frameless in order to evaluate/determine the reason for its malfunction, before the client requested its replacement, repair, or refund.

The aforementioned warranty is subject to a 2-year warranty on installations and a 5-year warranty on parts. In terms of this extended warranty, Nano Frameless will repair or replace defective frameless and shutters systems (at its discretion).

 

Blinds Warranty

Nano Frameless warrants all made to measure blinds for a time period of six (6) months from the date of installation. Within the warranty period, the Client who is qualified as a Consumer in terms of the Consumer Protection Act may return the blinds if found to be defective and either request a refund of the purchase price, replacement blinds, or a repair of the blinds purchased.

  • Nano Frameless shall not be liable or responsible in any way for any damages of whatsoever nature, including consequential and penal damages, caused by or due to any failure of operation or malfunction of the blinds, unless such damages can be attributed to any circumstances reasonably within the control of Nano Frameless.
  • The warranty shall immediately be rendered null and void in the event of any of the following:
  • Any alterations or modifications or addition made to the blinds, without the prior consent of Nano Frameless;
  • Failure to use the blinds in accordance with the instructions and specifications of Nano Frameless for instance normal Plaswood blinds installed in windows with constant direct sunlight. If Plaswood blinds are installed in windows with direct sunlight High Heat Plaswood should be used;
  • Fading/discoloration on Basswood/Plaswood blinds may occur over time which will not be seen as a defect;
  • General misuse and abuse of the blinds installed;
  • Any damage caused by fire, flood, civil disturbance or act of God;
  • The client not having its original Tax Invoice available to be supplied to Nano Frameless;
  • The blinds have not been inspected by Nano Frameless in order to evaluate/determine the reason for their malfunction before the client requested its replacement, repair, or refund.

The aforesaid warranty is subject to a 3-year warranty on the blinds supplied. In terms of this extended warranty, Nano Frameless will repair or replace defective blinds (at its discretion).